Actium Group Inc. has a unique and dynamic way of handling renovation and post-disaster mandates in the market.
Equipped with the lastest cutting-edge tools and technology, our post-disaster unit supports its customers having unfortunate events in order to rebuilt their property to the exact same state in which it was before the disaster.
Actium Group Inc. guarantee a pre and post sales service of the highest quality. We know that a disaster is a source of anxiety, uncertainty and distress for any homeowner. That's why we represent to customers with a comprehensive solution board right upon arrival on site. We deligently inform homeowners in detail of the logical steps that will follow any situation. To mention a few:
- Presentation and explanation of the of the insurers assessment;
- Presentation of the scope of work and planning of the emergency restoration procedure;
- Presentation of work schedule;
- Critical path assessment of the step by step approach;
- Completion and follow-up on our mandate (complete satisfaction is confirmed)
- Adjustments and corrective actions, where required.
In addition, we conduct rigorous monitoring, among other things:
- We ensure with our customers that all the damaged elements of the building were handled and properly repaired.
- We carefully explain every step of the rehabilitation of the premises.
- We offer an achievable working schedule that is being followed rigorously by all working teams.
- We overview any possibility of specific complex steps that may require you to be relocating from your property (floor sanding & varnishing, drywall, access to main bathroom, etc.).
- At the completion of the work, we insure that you are completely satisfied with every aspect of the established scope of work performed by our teams.
The Actium Group Inc team is fully committed to making every disaster restoration mandate a success. Thus we also meet the strictest requirements of the largest insurance companies in Quebec. |